Delivery


New Zealand

Shipping is free on orders over $50.00 NZD. We endeavour to ship all orders within 24 hours of receipt of payment. Delivery time estimations are as follows:

  • North Island - Overnight (+1 day for rural)
  • South Island - 2 Days (+1 day for rural)

An email with the tracking information will be sent to you once your order has been dispatched. Items marked as "Available to order" are shipped out within 48 hours.


Australia

Shipping is free on all orders over $200.00 NZD. Unfortunately, we cannot send certain products to Australia due to size or shipping restrictions. These include, but may not be limited to:

  • LiPo, LiFe, NiMH or NiCd batteries
  • Other hazardous goods, as per Australian regulations
  • Large scale aircraft kits (planes, gliders, etc.)

Furthermore, airplane kits- of any size- DO NOT qualify for free shipping.

If you would like to find out if we can ship an item or to get an estimate on the shipping costs, then please contact us via email at sales@hobbycity.nz. We strongly advise this, as any order placed for items that can not be shipped to Australia will be cancelled and the money refunded.

While we do our best to ensure all of our products are sufficiently packaged and buffered to survive transit, if an item is damaged a claim will need to be placed with your local Australian courier.

If you have any further questions regarding delivery, please view our Terms of Service page.

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